Hello Help!

Does the following ""ring a bell"?

"Hello, May I talk to an agent please!"
"Sure, Let me know exactly what the problem is?"
"I have a problem with my Bill"
"Good. Billing issue, as of today, your latest balance...Is there anthing I may assist you with today?"
"sure, I have a question on my bill"
"Good. Billing issue, as of today....."
Most of us go through this IVR pain every week and wondered if there is a way to by pass this or at least get a better option. Here's the solution, or at least that's what these guys claim.

I have not given a shot on this one yet, but will defintely check soon. But again, these tricks will only take you to a live agent, the service or solution is still not guaranteed.